Frequently Asked Questions
Glossary of Cybersecurity Terms
Getting Started
What is this site about?
Our site offers cybersecurity training, guidance, and resources tailored to SMEs, helping you protect your business from cyber threats.
How can I benefit from cybersecurity training?
Cybersecurity training helps improve data security, reduce risk of cyber incidents, and build customer trust by proactively safeguarding sensitive information.
Who should consider Cyber Essentials certification?
Businesses handling sensitive data or working with government contracts benefit most from Cyber Essentials certification.
What types of businesses is this content best suited for?
Our content is best suited for SMEs or organizations without a dedicated cybersecurity team looking to improve their security practices.
How do I sign up for updates or newsletters?
Subscribe to our newsletter on the homepage to receive updates on new resources, blog posts, and cybersecurity insights.
Cybersecurity Basics
What is cybersecurity, and why is it important for small businesses?
Cybersecurity protects against data breaches and financial losses. It’s essential for SMEs to safeguard their operations and customer data.
What are the common threats facing small businesses?
Phishing, ransomware, and malware are common threats targeting SMEs due to their often limited security measures.
What are the basic steps I can take to secure my business?
Start with strong passwords, antivirus software, and employee training on security awareness to build a foundation of cybersecurity.
What should I know about passwords and multi-factor authentication?
Strong passwords and multi-factor authentication add essential layers of protection to your accounts and data.
How often should I review my cybersecurity practices?
Review your cybersecurity practices quarterly or annually to stay updated with the latest security recommendations.
Cyber Essentials Certification
What is Cyber Essentials, and why should my business consider it?
Cyber Essentials is a UK government-backed scheme that helps protect against common cyber threats and enhances client trust.
What are the differences between Cyber Essentials and Cyber Essentials Plus?
Cyber Essentials is a self-assessment, while Cyber Essentials Plus involves a verified assessment, providing a higher level of certification.
How can I get my business Cyber Essentials certified?
Choose a Certification Body, prepare for assessment, and follow their guidance to meet the necessary requirements.
How much does Cyber Essentials certification cost?
Certification costs vary, but generally start from around £300 for Cyber Essentials and more for Cyber Essentials Plus.
How long does it take to become Cyber Essentials certified?
The process can take from a few days to a few weeks, depending on your readiness and the Certification Body’s requirements.
Training and Awareness
Why is cybersecurity training important for my team?
Training reduces human errors, strengthens awareness, and prevents common security issues like phishing attacks.
How often should employees receive cybersecurity training?
Offer cybersecurity training quarterly or semi-annually to keep employees informed on the latest threats and practices.
What topics are covered in cybersecurity awareness training?
Training covers phishing awareness, password security, and safe internet use to improve employee security habits.
What are some simple ways to improve cybersecurity awareness?
Send email reminders, share articles, or use posters to reinforce best practices among your team.
How can I encourage my team to follow cybersecurity best practices?
Incentivize compliance with recognitions or rewards, and make training engaging and relevant to daily work.
Data Protection and Privacy
What is data protection, and how does it apply to my business?
Data protection ensures that personal data is handled securely and responsibly, which is critical for business credibility.
What should I do if I suspect a data breach?
Contain the threat, notify affected parties, and investigate the breach to prevent future occurrences.
How do I keep customer information safe?
Use encryption, secure storage, and access controls to protect customer data from unauthorized access.
Are there specific data protection laws I should know about?
Familiarize yourself with laws like the UK GDPR or Data Protection Act to stay compliant with data handling regulations.
How can I share my feedback or suggest new topics?
Take our quick survey
Protecting your business from cyber threats starts with awareness and proactive action. Have questions or want to strengthen your defences? Get in touch with us or sign up for our newsletter for the latest tips and updates on keeping your business secure.